Delivery & Return
Free delivery available on 1000s of products over $100. Choose a specific delivery date & time that suits you for an additional fee.
Delivery Options Overview
Ecobuy offers ideal shipping methods for any requirement. Be it low priced through DHL/Standard Parcel Post, more quickly via DHL Express (Germany only) or UPS, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Small items
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Standard delivery Get it in 3-5 working days |
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Orders over $100: All day delivery. Order anytime: |
FREE |
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Orders under $100: All day delivery. Order anytime: |
$5 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
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Next day delivery Get it next day, 7 days a week |
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All day delivery. Order by 9pm. |
$5 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.
Large items
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Standard delivery Get it in 2 working days |
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All day Delivery from 7am - 8pm. Order anytime: |
Fromu$20 |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime: |
From $35 |
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Next day delivery it next day on weekdays |
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All day delivery from 7am - 8pm. Order by 7pm: |
Fromu$30 |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm: |
From $45 |
The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.
Exchange or Return of Goods
If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the WoodMart online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
FAQs
You can track your order using the tracking number in your confirmation email. If it's delayed or missing, contact us at contact@ecobuyllc.com, and we’ll assist you.
Our delivery services are typically not operational on public holidays as most carriers do not process shipments during these times. However, your order will be processed and shipped as soon as possible after the holiday.
If a public holiday affects your delivery, we will notify you of any shipping delays. Please check your order tracking for updates on the expected delivery date.
We appreciate your understanding and patience!
: We’re sorry if you received a damaged or incorrect item! Please follow these steps:
- Contact us immediately at contact@ecobuyllc.com with your order number and a photo of the damaged or incorrect item.
- We’ll work quickly to resolve the issue, whether it’s processing a replacement or issuing a refund.
- In most cases, we’ll provide instructions on how to return the item at no extra cost to you.
Your satisfaction is our priority, and we are here to make things right!
We offer shipping to most locations within the United States. To check if we deliver to your specific postcode, simply enter your postcode during checkout, and our system will verify if delivery is available.
If you have any issues or concerns about delivery to your area, feel free to reach out to us at contact@ecobuyllc.com, and we'll be happy to assist you!
Next-day delivery is available on select orders, but it depends on the product and your delivery location. To check if next-day delivery is available for your order, you will see the option during the checkout process if it's applicable.
Please note that additional shipping charges may apply for expedited services.
If you have any questions or need assistance with expedited shipping, feel free to contact us at contact@ecobuyllc.com, and we’ll be happy to help!
In most cases, you do not need to be present to sign for your delivery. However, for certain high-value items or as required by the carrier, a signature may be requested upon delivery.
If a signature is required, the carrier will typically leave a notice if you are unavailable, and you can arrange a re-delivery or pick up from a nearby location.
For more details about your specific order, please refer to your tracking information or contact us at contact@ecobuyllc.com.
About Ecobuy – Your One-Stop Online Store
At Ecobuy, we are dedicated to bringing you a wide range of high-quality products at unbeatable prices. From beauty & personal care to electronics, household essentials, office supplies, baby products, and more, we make shopping convenient, affordable, and hassle-free.
Our Mission
We aim to provide customers with a seamless online shopping experience, offering carefully selected products that enhance everyday life. Whether you're looking for the latest gadgets, home essentials, or office supplies, Ecobuy is your trusted shopping destination.
Why Choose Us?
✅ Diverse Product Selection – Everything you need in one place.
✅ Quality & Affordability – We offer premium products at competitive prices.
✅ Fast & Secure Shipping – Reliable delivery with tracking updates.
✅ Excellent Customer Support – We’re here to help at contact@ecobuyllc.com.
At Ecobuy, we prioritize customer satisfaction and strive to make online shopping easy, secure, and enjoyable. Shop with confidence and discover great deals every day!
🚀 Experience hassle-free shopping today – Welcome to Ecobuy!
