Delivery & Return
Free delivery available on 1000s of products over $100. Choose a specific delivery date & time that suits you for an additional fee.
🚚 Delivery Options Overview
At Ecobuy LLC, we offer flexible and reliable shipping options to meet your needs—whether you’re looking for speed, affordability, or convenience. Below is a quick overview of our available delivery methods.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Small items
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Standard delivery Get it in 3-5 working days |
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Orders over $100: All day delivery. Order anytime: |
FREE |
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Orders under $100: All day delivery. Order anytime: |
$5 |
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Weekday time slot from 12noon – 5pm. Order by 9pm. |
$10 |
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Next day delivery Get it next day, 7 days a week |
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All day delivery. Order by 9pm. |
$5 |
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Weekday time slot from 12noon – 5pm. Order by 9pm. |
$10 |
What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.
Large items
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Standard delivery Get it in 2 working days |
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All day Delivery from 7am – 8pm. Order anytime: |
Fromu$20 |
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Choose a time slot 7am – 11am, 9am – 1pm, 11am – 3pm, 1pm – 5pm. Order anytime: |
From $35 |
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Next day delivery it next day on weekdays |
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All day delivery from 7am – 8pm. Order by 7pm: |
Fromu$30 |
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Choose a time slot 7am – 11am, 9am – 1pm, 11am – 3pm, 1pm – 5pm. Order by 7pm: |
From $45 |
The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.
🔄 Exchange or Return of Goods
Customers have the right to cancel their order within 14 days of receiving the product, even if the item is of good quality.
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Products should be kept in original condition as much as possible.
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Unpacking or checking functionality does not affect your right to a refund.
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If the product is damaged through no fault of the customer, the return is still accepted.
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A small decrease in value due to inspection does not void the return right.
📩 To request a return, email support@ecobuyllc.com within 14 days of delivery.
📦 Return Condition Policy
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Important:
To be eligible for a return or refund, the product must be returned in its original condition with all components included (such as packaging, manuals, accessories, and any free items that came with the order).The product will not be accepted back if at least one of the components is missing.
Please make sure to carefully repackage all items before sending your return. Incomplete returns may be rejected or result in a partial refund.
FAQs
How can I contact Ecobuy support?
Email us anytime at support@ecobuyllc.com or use the contact form on our website. We respond within 24 hours.
Do you ship internationally?
Yes! We proudly ship worldwide. Shipping times and rates may vary depending on your location.
How long does shipping take?
Orders are typically processed within 1–2 business days.
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U.S. Orders: Delivered in 3–7 business days.
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International Orders: Delivery usually takes 7–21 business days, depending on the destination and customs clearance.
 How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package’s journey.
What is your return policy?
We offer a 30-day return policy. If you’re not satisfied with your purchase, you can return it for a refund or exchange. Items must be unused and in their original packaging.
Need a Help?
 (240) 3127474
 Messenger
 Telegram
 Email: usa@ecobuyll.com
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Welcome to Ecobuy LLC – Your Trusted Online General Store
At Ecobuy LLC, we’re more than just a store – we’re your everyday partner in convenience, quality, and value. Founded with the mission to bring you a wide variety of everyday essentials at competitive prices, our online general store is your go-to destination for everything from household goods and beauty products to personal care items, electronics, and more.
